Total Quality Management


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Total quality management (TQM) is a systematic approach to preventing and fixing production flaws, managing the supply chain more efficiently, delighting customers and keeping workers well-trained. The goal of total quality management is to ensure that everyone engaged in making a product or providing a service takes responsibility for that product’s or service’s quality. Total quality management is a step or process that is highly significant in any business. The readers of this book will get an understanding of a great deal of information and a wide variety of fields in which total quality management is vital. This book will educate us on the methodology behind overall quality management as well as its implications for the business world as a whole.




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